A data-center incident in Turkey caused MLBB to roll the server back to May 6 to restore play. Some match progress and event progress was lost; Moonton confirms purchases are safe.
All affected players receive a base mail bundle within 3 working days: 4,500 Treasure Hunt Coins, 4 Worn Spearheads, 200 Tickets, 12 Random Emblem Fragment Packs, 1 Random Hero Trial Pack, 10 Rare Skin Fragments, 1 Star Protection Card.
Server-4000-range players also get a Choice Pack via Events tab → Server Rollback Compensation. Login awards a fan-shaped token; redeem for one of three packs:
Pack 1 — Starlight Member Card + Epic Skin Bundle (pick 1 of 5)
Pack 2 — Hero Choice Pack ×2 + 2,000 Magic Dust
Pack 3 — 1,500 Crystals of Aurora
Best value reads: Pack 1 for skin-poor accounts, Pack 3 for veteran/full-skin accounts. Pack 2 is only worthwhile if you're still building your hero pool.
What happened
A data-center fire incident at one of MLBB's overseas partner facilities (in Turkey) caused server issues. Some player data after a certain timestamp was lost; Moonton rolled the affected server back to its May 6 state to restore stability.
Pixie's read: "There was an incident at one of MLBB's overseas partner data centers that caused server issues… some player data after a certain time got rolled back and several account progresses weren't saved properly."
Kazuki's read: "MLBB had to roll back the server data back to May 6 server time in order to restore the game quickly… core assets and purchases are safe."
Effect: anything you completed between May 6 and the rollback is gone (matches, event progress) — but diamond purchases, skin unlocks, and account-level progression are preserved.
Base mail bundle (all affected players)
Delivered via in-game mail within 3 working days to every account on the affected server:
| Item | Amount |
|---|---|
| Treasure Hunt Coins | 4,500 |
| Worn Spearheads | 4 |
| Tickets | 200 |
| Random Emblem Fragment Pack | 12 |
| Random Hero Trial Pack | 1 |
| Rare Skin Fragments | 10 |
| Star Protection Card | 1 |
This is automatic — no claim flow.
Choice Pack event (server 4000 range)
In addition to the base mail, server 4000 range accounts (Turkey region) get access to a Choice Pack flow:
- Open the Events tab.
- Find Server Rollback Compensation.
- Each daily login awards 1 fan-shaped token.
- Spend tokens on one of three packs (you pick — not all three).
Other servers may receive the Choice Pack later, but at time of writing only the 4000 range is confirmed.
Pack 1 — the 5 epic skin choices
Pack 1 = Starlight Member Card + one of these 5 epic skins:
| Hero | Skin |
|---|---|
| Roger | Phantom Hunter |
| Freya | Raven Shogun |
| Lunox | Eyes of Eternity |
| Esmeralda | Blazing Shadow |
| Moskov | Blood Spear |
Pixie's read: "In my opinion, the most worth it is the third option because players can exchange it for 1,500 Crystals of Aurora." Kazuki splits the call: "Pack 1 gives direct skin value and Pack 3 gives future event value. Pack 2 is only good if your account is new or if you still need more heroes."
Which pack to pick
| You are | Pick | Why |
|---|---|---|
| Skin-poor / missing one of the 5 listed skins | Pack 1 | Direct epic skin + Starlight card combined value beats COA. |
| Skin-rich / already own most of the 5 | Pack 3 | 1,500 COA is event currency that compounds into future draws. |
| New account / hero pool < ~50 | Pack 2 | Hero Choice ×2 + 2,000 Magic Dust unlocks emblems faster than COA does. |
Both creators converge on Pack 1 or Pack 3 as the default for veteran accounts. Pack 2 is the niche pick.
TaggedRogerFreyaLunoxEsmeraldaMoskovserver rollbackcompensationturkey serverfree skinfree coa
Sources2
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